Calling Out the Stigma of Working in Aged Care

on the Monday, January 21, 2019

With the number of people requiring some form of aged care set to double in Australia by the year 2050, we know the demand for aged care workers is growing rapidly.  However growth in the workforce is not keeping up with demand. 

By Guest Author, Melanie Mazzarolli, Regional Business Manager, Residential Services, Benetas

It seems to me, a significant barrier to the engagement of a robust, professional and sustainable workforce is the stigma of working in aged care.

The recent announcement of the Royal Commission into aged care has resulted in the industry getting a lot of negative attention.  And rightly so, when distressing examples of mistreatment and abuse are exposed. 

However what is not portrayed is the thousands of examples of outstanding care, warmth and connection between the carer and resident or customer.

For me with a nursing background, there is no other industry like aged care.

Supporting a person’s journey to death is a privilege – much like the privilege of child birth. 

In aged care, we are able to develop a strong bond over months or even years, with those in our care which can rarely be matched in other professional nursing roles.     

There appears to be a perception that the industry, and by extension the workforce, is failing to meet the care needs of older people, particularly those in residential aged care.   

The Royal Commission is likely to feed into this view as we start to hear more stories of unacceptable care standards.

Negative perceptions, along with a potential lack of understanding of the aged care system and inherent fears about ageing or death, all play a role in an individuals’ decision to enter into the aged care workforce.

The opportunities that ageing and aged care present in terms of employment, research, contribution to the economy and as a driver for innovation also go largely unrecognised.

The National Aged Care Workforce Census and Survey in 2016 showed that job satisfaction is high within the sector across all work aspects, with home care and home support workers reporting slightly greater job satisfaction, due to the time available to care for clients in a personal space.

Benetas values client relationships extremely highly, to the extent that it has changed its care model to reflect an environment that supports stronger relationships, which is gradually rolling out at residential sites.

Benetas’ care model includes the implementation of apartment-style living, where small clusters of residents share communal areas in more intimate settings, making for a more home like experience.   The model supports continuity of care, with a small number of carers per apartment, overseeing the residents’ holistic needs.  

This model proves that aged care is more than daily hygiene routines. Working in aged care not only allows the practice of clinical skills but it requires the ability to care for and nurture residents both physically and mentally, the latter, however is sometimes overlooked.

For me, transitioning to the aged care workforce is not the end of a career, but the beginning. Almost everyone I have ever come across is here because they are as passionate about the care of older Australian’s.

We need to be proud, celebrate our work and continue to walk with our heads held high. More than ever before, as the number of older Australians increases, we need strong passionate nurses to continue to do what we do best.

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