Home Care Packages: Level 4 (HCP Level 4)

on the Monday, November 21, 2016

Home Care Packages are home help & home care services that are funded (either in part or in full) by the Australian Government.

Level 4 Home Care Packages (HCP Level 4 or HCP4) are intended to support people who have high level care needs. If you or a loved one has high level or complex care needs, you may be eligible to receive assistance with:

  • Personal care (showering/dressing etc)
  • Domestic assistance (laundry/cleaning etc)
  • Assistance with aids and appliances
  • Social support
  • Meal preparation
  • Medication management
  • Nursing care
  • Allied health support
  • Shopping
  • Transport
  • Support with changes to memory and/or behaviour

Recipients of a Level 4 Home Care Package would also be eligible to enter residential aged care, but would prefer to remain living in the comfort of their own home.

Level 4 Home Care Packages are suitable for people with complex care needs.

To access a Level 4 Home Care Package, you or your loved one will need to undergo an assessment by an Aged Care Assessment Team (ACAT) - also known as an Aged Care Assessment Service (ACAS) in Victoria. This assessment will determine whether you are eligible to receive a Home Care Package and if a Level 4 package would be suitable for your in-home care needs.

Click here to find your nearest ACAT/ACAS.

All Level 4 Home Care Packages are now offered under the new Consumer Directed Care (CDC) Model which means you have more control over how your Home Care Package funds are spent. Click here to find out more about Consumer Directed Care.

Home Care Packages can only be delivered by approved services providers on behalf of the Government.

Click on your state below to find your nearest home care provider: