Unique Mediation Program to be Trialled for Older Victorians and Their Families

In the lead up to National Elder Abuse Day, Victorian not for profit aged care provider Benetas and Family Mediation and Counselling Victoria (FMC) this week celebrated the launch of their Seniors Mediation Program trial at the Melbourne Town Hall.

The Program, which puts the older person at the centre of discussions about their care, helps families to resolve conflict, make important decisions, set goals and plan for the future through a non-adversarial approach.

Benetas clients and their families have been participating in a trial of the program over the last six months with significant outcomes already achieved.

FMC CEO Kim O’Neill said the program met an urgent and unmet need in the community.

“There is an evident gap in services that can resolve conflict or assist in decision making for older people,” said Ms O’Neill.

“We have developed, with Benetas, a non adversarial approach to mediation for older people that gives older people the opportunity to express their wishes about their care and preserve relationships for enhanced wellbeing.”

Benetas CEO Sandra Hills said the program was part of the organisation’s commitment to person-centred care.

“We want to make sure that older people have their voices heard and their needs met when it comes to how they live their life as they age,” said Ms Hills.

“We’re proud to work with FMC to deliver a program that puts the needs of older people first and foremost, and that ensures their experience of ageing is the best it can be.”